General Queries

The process is remarkably simple, it takes less than 60 seconds to name a star!

Step 1: Choose from our two stellar gift packages: traditional name a star & twin star

Step 2: Fill in the astronomical details on the product page including the star’s name, and date of registration. 

Step 3: Complete the checkout process, fill in shipping details and settle the payment. We accept all major digital payment methods, from Paypal to normal credit and debit cards. 

Step 4: Beautiful! You’re all set! Your package is on its way and should arrive in 4-8 business days. Sit back, follow along with your tracking number, and relax - you deserve it, you just registered a star!

Each star name is permanently recorded in our registered Star Archive and a physical copy is kept in a vault in our New York office. This means that the registration is valid forever and the star will bear the chosen name for eternity.

Like humans, all stars are unique, and no same star can be named twice.

Click here to name yours today!

Due to stars being classified as celestial beings by the International Astronomical Union, they have been designated the property of all of humanity, and as such, nobody has the right to possess legal ownership of a star. Although no company can sell official ownership of the stars, it doesn't mean they can't be named.

Starchives was founded with a single purpose: to help you name a star, and hold onto a memory for a lifetime. We give you the ability to name a unique star in the Star Archive, a database with over 100,000 stars. 

The assigned names of the stars in this database are not recognized by the scientific community as it is not possible to pay for this. For any company to claim otherwise would be false.

You can locate your star on your phone or computer, or in the sky above.

1. Download and install Google Earth

2. On the top bar, choose the space icon and from the dropdown, select ‘Sky’

3. In the search field on the left, enter the coordinates in the format: 2.359022,-10.744912 4. You can reference this video and use a sky map to find your star above on a clear night.

Shipping & Refund

All orders are shipped with free tracked shipping and are processed in 12 hours. Your package is expected to arrive within 3 business days. Click here to read our shipping policy.

All orders are shipped FREE with USPS.

If you do not receive your package within the estimated delivery time, please track your package here. You can also send us an email and we will investigate your order immediately. We guarantee a 100% full refund if you do not receive your order. For more information on our refund policy, click here.

Yes, if you are not completely satisfied, you may return your product for a full refund.

We offer a 100% money-back guarantee if you find any defects, damage or any other issues. Your satisfaction is our top priority. If you are not happy, then we are not happy.

For more information, please refer to our refund policy.

Please send us an email and we will respond to you within 24 hours. 

Didn't Find Your Answer?

If you're unsure about which package is best for you or have any questions regarding our service, reach out to our team for help! We are here to provide the most memorable gift experience in the universe.

Click here to contact us!